Entry Level Account Manager
Company: Beckett Thermal Solutions
Location: North Ridgeville
Posted on: May 9, 2024
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Job Description:
Beckett Thermal Solutions is currently looking for 2 Entry Level
Account Managers to join our Account Management Team at our North
Ridgeville, OH facility. We will provide the knowledge and tools
needed for you to succeed within the organization and advance the
team towards their goals, including a comprehensive onboarding plan
with extensive training on our products, operations, technology,
and company values. Please apply if you have a strong work ethic,
are willing to learn, and are results
driven!Responsibilities:Reports to Director of Customer
Care.Protects sole source position at assigned customer
accounts.Improves relationships and table stake metrics (Delivery,
Quality & price) on assigned customer accounts.Responsible for
timely completion of customer commercial requests for assigned
customer accounts.Coordinates and communicates internally on
customer insight, sales opportunities, and account activities,
market intelligence, and issues.Develops and coordinates execution
of Strategic Account Plans for assigned customer accounts.Builds
new relationships and potential business opportunities targeted
accounts.Improve customer relationships and leads by increasing
targeted face to face visits and customer touchpoints.Drive and
maintain customer delivery metric to 97% on assigned
accounts.Deliver Customer Activity weekly summary to Department
Leadership, Executive Team, Product Engineering and Market
teams.Contribute to the development of strategic account planning
process and implement for assigned accounts to support
organizational strategic plan and sales forecast.Proactively
communicate customer related activity to ensure the proper
follow-up takes place in a timely manner to meet their
expectations.Developing strategic relationships at different levels
of the customers' organization (e.g., engineers, quality,
marketing, purchasing, and executives).Finding new business
opportunities and bringing in the appropriate colleagues to pursue
these opportunities.Working with product engineering to identify
product and market gaps at assigned customers and developing an
approach to reduce/eliminate these gaps.Your Engagement:Provide
quotations per customer requests.Coordinate supplier compliance
requests with appropriate departments.Participate in business case
development for new business opportunities.Provide timely responses
to customer concerns/inquiries.Communicate critical customer
information to relevant personnel.Deliver Customer Activity weekly
summary to Exec and Market teams.Facilitate discussions around new
products and new opportunities with both existing and new
customers.Desired Result:Report on the number of monthly customer
visits (engagements) vs. the planned by month by quarter.Capture
and report customer and market intelligence and integrate customer
insight on regulatory actions into the market development
plan.Active participation and in the quarterly sales forecasting
process.Engage in selected and strategic professional development
offerings. Qualifications:Bachelor's degree in business management
or relevant field is required.Internship or experience in a sales,
technical support, or customer service role.Leadership mentality,
self-starter with initiative, extracurricular activities for recent
college graduates is a plus.Good analytical skills.Moderate
computer skills using Microsoft Office; Word, Excel, and Outlook -
communicating internally and externally via email.Customer Service
Oriented - People skillsHighly organized, with impeccable
time-management skills.Excellent written, verbal communication, and
active listening skills.Possess leadership qualities.Able to follow
through on tasks.Beckett Thermal Solutions is a global pioneer of
combustion technologies. Our Creative Problem solving, and
concurrent engineering capabilities deliver first to market
advantages for a diverse mix of products and industries. Beckett
Thermal Solutions is more than a manufacturer of unique technology.
We care about relationships and succeeding together to provide
warmth for a better tomorrow.ExperienceRequiredLess than 2 year(s):
Internship or Sales & Customer Service
rolesEducationRequiredBachelors or better in Business
Administration or related
fieldSkillsRequiredAnalyticalInitiativeTask ManagementVerbal
CommunicationWritten CommunicationMicrosoft OutlookMicrosoft
ExcelMicrosoft WordMicrosoft OfficeBehaviorsRequiredLeader:
Inspires teammates to follow themMotivationsRequiredAbility to Make
an Impact: Inspired to perform well by the ability to contribute to
the success of a project or the organizationSelf-Starter: Inspired
to perform without outside help
Keywords: Beckett Thermal Solutions, East Lake , Entry Level Account Manager, Executive , North Ridgeville, Florida
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here to apply!
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