Data Center Engineering Operations Technician

Company: Amazon Data Services, Inc.
Location: New Albany
Posted on: June 25, 2025

Job Description:

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. How would you like to be a part of Earth’s most customer-centric company? You would work with teams of front-line responders who support the operations of some of the world’s most powerful data centers. Out Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation We are seeking experienced Engineering Operations Technicians to join our data center operations team, specifically focusing on liquid cooling infrastructure and water distribution systems. This role is vital in maintaining the continuous operation of our advanced cooling systems that support critical data center operations. Key job responsibilities • Daily building rounds to monitor and record information from electrical, mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability and availability • Monitor and operate mission critical liquid cooling infrastructure • Conduct glycol concentration testing and adjustments • Operate and maintain water distribution systems, including water chemistry, pumps and piping networks • Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from conception to completion • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation • Work schedule changes depending on specific site needs. Shifts are usually 12-hours and may rotate on a predefined day, mid, or night schedule. Some locations have on-call rotations. Must be flexible on work schedule and willing to work holidays and weekends, as needed • Role may support more than one location/site. Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40 pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position • Work in an environment requiring provided ear protection A day in the life This role acts as Amazon’s front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS - High school diploma or equivalent - 3 years in industrial water distribution systems or related field - Electrical and mechanical knowledge and ability to read and interpret P&ID drawings PREFERRED QUALIFICATIONS - Industrial-scale chiller plant operation - Primary/Secondary loop systems - Plate and frame heat exchanger maintenance - Large-scale water distribution systems Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Keywords: Amazon Data Services, Inc., East Lake , Data Center Engineering Operations Technician, Engineering , New Albany, Florida