Field Operations Technician
Company: External Crown Castle Careers
Location: Detroit
Posted on: April 3, 2026
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Job Description:
Position Title: Field Operations Tech (T3) Company Summary Crown
Castle is the nation’s largest provider of shared communications
infrastructure: towers, small cells and fiber. It all works
together to meet unprecedented demand—connecting people and
communities and transforming the way we do business. Whenever you
make a call, track a workout or stream music and videos, we’re the
ones providing the communications infrastructure that makes it all
possible. From 5G and the internet of things to drones, autonomous
vehicles and AR/VR, we enable the technologies that help people
stay safe, connected and ready for the future. Crown Castle is
publicly traded on the S&P 500, and one of the largest Real
Estate Investment Trusts in the US, with an enterprise value of
~$100B. We offer a total benefits package and professional growth
development for teammates in any stage of their career. Along with
caring for our teammates, we’re an active member in the communities
where we live, work and do business. We have a responsibility to
give back, which we do through our Connected by Good program.
Giving back allows us to improve public spaces where people
connect, promote public safety and advance access to education and
technology. Although you'll be hired as a Crown Castle employee,
your employment and the responsibilities associated with this job
likely will transition to an acquiring company in the future. For
more information, please visit:
https://www.crowncastle.com/strategic-review-results Role
Technician in the National Network Operations Organization that is
responsible for the installation, testing, and maintenance of
high-speed fiber optic transmission equipment, circuits and small
cell networks. Typical responsibilities are small cell circuit
delivery, resolution of reactive maintenance/change management
tickets as well as the completion of preventative maintenance and
quality review tasks. Responsibilities Perform all activities in a
manner to ensure the safety of yourself, team, customers and the
public. Respond to all network outages, impairments and emergencies
in assigned area. Complete all required preventative maintenance
inspections to Crown Castle standards. Work with fiber optic
related test equipment including Network Tester, OTDR, Optical
Power Meter, Optical Fiber Identifier and Multimeter. Operate and
understand RF and Small Cell related test equipment, such as
Antenna/PIM analyzer, RF power meter, Spectrum analyzer and a
Signal generator. Perform advanced analysis and troubleshooting of
issues while assisting the NOC and customers. Perform site survey
and quality review of remote locations to ensure company standards
are met. Perform both hardware and software updates and/or changes
to remote site equipment as necessary. Operate PC or similar
devices to gain access to Network nodes and Small Cell Network
elements as well as assigned administrative tasks. Work efficiently
and effectively with cross-functional departments and peers.
Responsible for compliance with All Crown Castle policies and
procedures. Participate in on-call rotation schedule for nights and
weekend coverage. Safe work practices must be followed along with
integrity and quality. Education/Certifications/Licensure High
School Degree or equivalent required Associates or two-year
Technical degree strongly preferred Wireless/Wireline Operations,
Ethernet certification or equivalent military experience preferred
Possess a valid state driver’s license with a non-negligent driving
record Other Skills/Abilities Ability to safely drive and operate a
Crown Castle boom truck in the public right of way. Ability to
communicate both verbally and in writing in a clear and concise
manner Ability to work in Web Based ticketing and network
monitoring systems Ability to work independently with minimal
guidance, while managing time for maximum efficiency. Knowledge of
radio transmitters, receivers, antennas, electronic and fiber optic
theory Experience/Minimum Requirements Two (2) years experience
working as a field technician in the communications industry.
Experience with fiber optic testing or Wireless/Wireline Operations
OSP/ISP experience. Knowledge of Coax and Low voltage trouble
shooting Organizational Relationship Reports to: Manager Network
Operations Title(s) of direct reports (if applicable): N/A Working
Conditions: Works in the Public right of way, exposure to extreme
weather, radio frequency, general public. Physical demands of
lifting up to 75 pounds, stooping, and climbing ladders. Available
to work after hours, weekends, Holidays and On-Call Duty as
conditions require. This position will be swing shift hours and
possibly weekends. May be required to travel and be away from home
location, for extended periods of time.
Keywords: External Crown Castle Careers, East Lake , Field Operations Technician, Engineering , Detroit, Florida
