Manhattan Active/WMOS Consultant - 00067543381
Company: Cognizant
Location: Groveport
Posted on: February 8, 2026
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Job Description:
About the role Cognizant is hiring a Warehouse Management
Consultant to lead support efforts for Manhattan Active Warehouse
Management (MA WM) and Manhattan Warehouse for Open Systems (WMOS).
This client-facing role focuses on ensuring system stability,
resolving issues efficiently, and driving innovation in supporting
and implementing Manhattan Warehouse Management solutions for its
clients. In this role, you will: Responsible for supporting
multiple warehouse sites, balancing complexity to ensure processes
are scalable and cost-effective. • Troubleshoot issues, perform
root cause analysis, and coordinate resolution efforts between
business teams and product vendors (e.g., Manhattan, MHE, Kronos,
etc.). • Provide functional support, analysis, and configuration
for Manhattan WM Active/WMOS solutions to meet business
requirements. • Excellent presentation and communication skills,
capable of conveying complex technical topics to non-technical
audiences. • Collaborate effectively across business units, IT
managers, and cross-functional teams. • Monitor and manage
onsite-offshore coordination, AVM SLAs, ticket escalations, and
drive best-in-class process adoption. • Support coverage, monitor
incoming tickets and provide functional support, analysis, and
configuration on Manhattan WMS based on the tickets to achieve
business needs. • Deliver high service performance through
effective RCA and timely fixes. · Evaluates customer feedback to
develop quality improvement processes. Work model: We believe
hybrid work is the way forward as we strive to provide flexibility
wherever possible. Based on this role’s business requirements, this
hybrid role requires on-site presence at a client location or a
Cognizant office in Toronto, ON, as needed to meet business
requirements. Candidates must demonstrate flexibility to adapt to
varying shifts and accommodate peak seasonal workloads. Regardless
of your working arrangement, we are here to support a healthy
work-life balance though our various wellbeing programs. The
working arrangements for this role are accurate as of the date of
posting. This may change based on the project you’re engaged in, as
well as business and client requirements. Rest assured; we will
always be clear about role expectations. What you need to have to
be considered · Customer-focused Manhattan WMS consultant with 5–7
years of experience in implementing and supporting WMOS & MAWM
systems, with strong communication skills. · Excellent presentation
and communication skills, capable of conveying complex technical
topics to non-technical audiences. · Collaborate effectively across
business units, DC operational users, Client IT managers, and
cross-functional teams. · Analyze customer feedback to drive
quality improvement initiatives. · Manage coordination between WMS,
integration teams, and other stakeholders. · Proven success working
in a highly matrixed global environment with vendors, service
providers, and support organizations. These will help you stand out
Good working hands-on experience and knowledge on Manhattan Active
product and its microservice components · Hands-on expertise in
SQL, Postman, REST APIs, and JSON. · Good to have troubleshooting
experience with MAWM Proactive, SCI, Jasper, and label reports, but
not mandatory. We're excited to meet people who share our mission
and can make an impact in a variety of ways. Don't hesitate to
apply, even if you only meet the minimum requirements listed. Think
about your transferable experiences and unique skills that make you
stand out as someone who can bring new and exciting things to this
role. Please note, this role is not able to offer visa transfer or
sponsorship now or in the future Salary and Other Compensation :
Applications will be accepted until 02/09/2026 The annual salary
for this position is between $80,000 to $90,000 depending on
experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual
incentive program, based on performance and subject to the terms of
Cognizant’s applicable plans. Benefits : Cognizant offers the
following benefits for this position, subject to applicable
eligibility requirements: Medical/Dental/Vision/Life Insurance Paid
holidays plus Paid Time Off 401(k) plan and contributions
Long-term/Short-term Disability Paid Parental Leave Employee Stock
Purchase Plan Disclaimer: The salary, other compensation, and
benefits information is accurate as of the date of this posting.
Cognizant reserves the right to modify this information at any
time, subject to applicable law. LI-RC1
Keywords: Cognizant, East Lake , Manhattan Active/WMOS Consultant - 00067543381, IT / Software / Systems , Groveport, Florida
