Customer Service Representative

Company: Billy Tecklenburg - State Farm Agency
Location: Groveport
Posted on: February 18, 2026

Job Description:

Job Description Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Submit your resume today! Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive Base Salary Paid Time Off (vacation and personal/sick days) 401(k) with Match Health, Dental, and Vision Short-Term Disability Insurance Long-Term Disability Insurance Group Life Insurance Office snacks/drinks Company outings and many other culture-building activities Requirements: Property & Casualty license (must be able to obtain) Life and Health license (must be able to obtain) Ideal candidate is committed to helping make sure people don’t go to bed unprotected Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Keywords: Billy Tecklenburg - State Farm Agency, East Lake , Customer Service Representative, Sales , Groveport, Florida