Quality Supervisor

Company: FedEx
Location: Pataskala
Posted on: June 27, 2025

Job Description:

Address - Pataskala OH - 93 Heritage Dre About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com. We Have…. A strong FedEx brand consistently ranked among the world’s most admired and trusted employers. A top notch leadership team with the experience needed to grow and develop your career. An open mind for new ideas and creative methods. A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more! General Summary…. The Quality/Safety Supervisor oversees a Quality Department dedicated to compliant, efficient internal quality systems and procedures related to packing of drug substances and drug products for customer. Quality systems include, but are not limited to: Batch Review, Component Release, Product Complaints, Training, Auditing, and Calibration. The Quality/Safety Supervisor also supports The Company’s safety programs both at a site and network level. This position will be responsible for… Oversee the quality function covering displaying and packaging operations, including but not limited to the following processes: Batch Record Review FDA regulated labeling First piece inspection and in-process inspection Quality Investigation Reports (QIRs) including Root Cause Analysis Corrective Actions, Preventive Actions (CAPAs) Change Controls Periodic Product Reviews Consumer Complaints QMS (Quality Management System) Gaps Provide compliance guidance for display and promotional packaging and FDA regulated labeling. Supports Customer Product Recall process by overseeing product traces for products produced and consumed at the Northeast Display & Packaging Center. Supports Customer Quality Hold process by overseeing product traces and Quality Holds/Removals. Provide assistance to achieve compliance with customer QMS to ensure inspection readiness at all times. Propose actions in achieving and/or maintaining acceptable quality standards and the minimization of risk as defined by the customer QMS. Facilitate the use of unreleased product in packaging operations contingent upon customer’s approval of product. Support Quality objectives, goals, projects, metrics, performance standards and strategic initiatives as jointly defined by the customer and The Company. Act as a communication liaison with customer supply planners. Other compliance support as mutually agreed and approved between the customer & The Company. Support internal Level I audits and SOP reviews in accordance with the published schedule as defined in local auditing procedures. Act as a subject matter expert performing training to the Quality Department and general facility as needed. Supports continuous improvement projects through understanding and execution of Operational Excellence concepts with a functional group or packaging site. Implement/Maintain The Company Safety Management System. Head site Safety Committee and related programs. All other duties and projects as assigned. Completes routine tasks with minimal supervision. Demonstrates advanced knowledge of FDA standards and quality systems. Demonstrates advanced knowledge of Good Manufacturing Practices (GMPs) Provide support as a subject matter expert or as needed in organization. Ability to communicate and collaborate cross functionally. Builds and leverages relationships and provides support internally within function and with cross-functional teams across the site. Works independently and adapts quickly and resourcefully to changing situations and business needs while managing multiple projects meeting specific goals and deadlines. Ability to prepare written communications and communicate problems to management with clarity and accuracy. Must have the ability to define problems, collect data, establish facts, draw valid conclusions, and identify possible solutions. Ability to make sound and timely decisions without compromising quality. Must have the ability to lead others, motivate, coach, and identify development opportunities. Excellent working knowledge of Computers and Microsoft Office, including Word, PowerPoint, Excel, Visio, and Access. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. You might be a great fit if…. Education/Experience Bachelor’s Degree or equivalent in a related field. At least five years’ experience in supervisory QA/Compliance for a contract packaging facility. Validation experience (IQ/OQ/PQ) Six Sigma Green Belt Certification is a plus. Certified Auditor or external supplier auditing experience is a plus. Physical/Cognitive Requirements With or without accommodation: Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply and divide. Ability to use hands to finger, handle, or feel. Ability to sit/walk/stand for up to 10 hours per day. Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull. Must possess visual acuity, i.e, close, distance, and color vision, depth perception and the ability to adjust focus. Ability to lift/carry items less than 20 pounds. Physical/Cognitive Requirements With or without accommodation: Ability to follow policies and procedures. • Ability to read, write and interpret information. • Ability to add, subtract, multiply and divide. • Ability to use hands to finger, handle, or feel. • Ability to sit/walk/stand for duration of shift • Must possess visual acuity to perform essential job functions. • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. • Ability to lift/carry items up to 50 pounds FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com . Perks and Benefits at FedEx Supply Chain (FSC): • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time opportunities. • Tuition reimbursement program • Holiday pay and accrued paid time off programs offering both Vacation and PTO • Medical, dental, vision and voluntary benefits available on day one • Basic life & Basic AD&D coverage • Supplemental Life and Supplemental AD&D • Short-Term and Long-Term Disability coverage for full time employees following 180 days of service. • Paid parental leave for both moms and dads • Paid bereavement and jury duty Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience. Pay Range: 50000.00 (Min) - 97402.00 (Max) Yearly

Keywords: FedEx, East Lake , Quality Supervisor, Science, Research & Development , Pataskala, Florida