Direct Support Professional-2nd/3rd Shift

Company: Helpful Hearted Providers Inc
Location: Painesville
Posted on: January 15, 2026

Job Description:

Job Description Job Description Job Description: Direct Support Professional (DSP) Helpful Hearted Providers Inc. Position Title: Direct Support Professional Reports To: Supervisor / Program Manager Employment Type: Full-Time / Part-Time Position Summary The Direct Support Professional (DSP) provides essential support, supervision, and care to individuals with developmental disabilities in residential and community settings. This role focuses on promoting independence, ensuring health and safety, encouraging community inclusion, and supporting individuals in achieving their personal goals. The DSP must be reliable, compassionate, and able to maintain professional boundaries at all times. This position requires a valid driver's license and the ability to transport individuals safely using a personal or agency-approved vehicle. Essential Duties & Responsibilities Provide direct care and supervision based on each individual's ISP (Individual Service Plan). Support individuals with daily living skills, including: Meal preparation Personal hygiene Dressing and grooming Housekeeping and laundry Medication reminders or administration (if certified) Transport individuals to appointments, community outings, and activities using a personal or company vehicle. Assist individuals in accessing community resources, building social skills, and participating in meaningful activities. Follow all safety procedures, including emergency protocols and individual risk plans. Accurately document services in electronic systems such as Xoomia/ConnectTeam , including: Shift notes Medication records Incident reports Behavioral documentation Maintain professional communication with supervisors, guardians, and team members. Uphold client rights, confidentiality, and dignity at all times. Provide support for behavioral needs using approved techniques. Attend all required training sessions, meetings, and certifications. Required Qualifications Valid Ohio Driver’s License Reliable transportation and willingness to transport clients Must pass a criminal background check , BCI/FBI , and drug screening High School Diploma or GED Ability to lift 25–50 lbs (as needed) Ability to use smartphones, apps, and basic digital documentation systems Strong communication skills and the ability to work independently Preferred Qualifications At least 1 year of experience working with individuals with developmental disabilities or in a caregiving role CPR/First Aid certification Medication Administration 1, 2, or 3 (MA1/MA2/MA3) NMT (Non-Medical Transportation) experience Key Competencies Compassion and empathy Professionalism Reliability and punctuality Problem-solving and critical thinking Patience and emotional stability Strong boundaries and teamwork Work Environment Residential homes, independent living settings, and community environments Shifts may include: days, evenings, weekends, overnights, and holidays May involve assisting individuals with mobility, behaviors, or personal care Compensation & Benefits Competitive hourly wage Paid training Ongoing professional development Opportunities for advancement Flexible scheduling (depending on location needs) Powered by JazzHR dfTGspchki

Keywords: Helpful Hearted Providers Inc, East Lake , Direct Support Professional-2nd/3rd Shift, Social Services , Painesville, Florida